Welcome to Homeowners of Texas
Homeowners of Texas, Inc. (H.O.T.) is a
non-profit corporation, formed in May
2008 to enact legislative reforms that make builders
accountable to homeowners.
We are working with the public to
enhance the homebuilding industry with policy proposals
that replace or enhance the
TRCC, and we encourage all Texas homeowners and
stakeholders to join us as we development and
advocate new statutes and
regulations.
Our aim is to ensure that
new construction and remodeling is properly
engineered and then built with licensed skills and
regulatory oversight to protect homeowners from the
devastating effects of substandard
construction. We
also advocate the adoption of a
Homeowners Bill of Rights that would extend the lemon law
for automobiles to the purchase and construction of new
homes in Texas.
TRCC Sunset
Review
Homebuilding is a top priority in this
legislative session. The TRCC (Texas Residential
Construction Commission) was established in 2003
to reduce lawsuits and oversee parts of the homebuilding
industry, with an automatic Sunset scheduled for 9/1/2009
unless approved for an extension and additional
funding.
Some
officials want to kill the agency while others want to
fix its problems and turn it into a regulatory agency
that protects the
public.
KILL IT: The Sunset
Advisory Committee Staff, in a State-mandated review of
the TRCC, recommended abolishing the agency, saying it
“fails to provide meaningful oversight and public
protection … is fundamentally flawed … and does more harm
than good.” And Texas Comptroller Carole Keeton
Streyhorn, in an older 2006 study, said, "If it were up
to me personally, I would blast this TRCC
builder-protection agency off the bureaucratic books."
(See back for a summary of Staff
recommendations)
FIX
IT: The Sunset Commission held public
hearings and asked for alternatives that could save the
agency. HOT provided testimony, comments and alternatives
that include regulation through Licensing. (See back for
a summary of our
recommendations)

TRCC
Unintended Consequences
Texas, with 118,000 single-family
housing starts in 2007 (23% of the 776,000 U.S. total per
U.S. Census), has become the nation’s biggest
homebuilding market, partially because of an abundant
supply of cheap land & labor, but also because
there’s no accountability. In fact, Texas provides
special builder protections that aren’t found in any
other State or industry. While 28 other states have
licensing authority to keep builders accountable, Texas
substitutes registration for regulation, making it a
magnet for unscrupulous builders from
out-of-state.
By superseding DTPA (Texas
Deceptive Trade Practices-Consumer Protection Act of 1973) and
RCLA (Residential Construction Liability Act of 1989), the TRCC
has had the effect of removing builder accountability and
replacing it with regulation of homeowners, leaving them with
limited access to courts. As a result, lives have been ruined
and neighborhoods decimated.

The
Devastating Effects of Substandard
Homes
Just as subprime loans contributed to
record foreclosures and a global financial collapse,
substandard construction impacts more than just
individuals and families. It also affects entire
neighborhoods, towns, the state, and even the national
and global
economy.
As an example, the Bradshaws
must abandon their home, walk away from their mortgage and
accept the financial consequences, because the home is
defective and now unsafe. Built on a post-tension slab
foundation that can’t handle expansive clay soil, the house is
crumbling around them and now filled with toxic mold. The mold
exacerbates Frank’s reparatory problems and will kill him if he
stays, and the TRCC has been powerless to force a fix by the
builder, who refuses to buy back the home. Surrounding homes
have similar problems, and the relatively new neighborhood is
already in decline.
Did you know?
- Your home is the
biggest investment you may ever make, but
...
- There are more
consumer protections for buying new and used
cars in Texas than building new
homes;
- And the person who
cuts your hair needs a
license, but the one who builds your
home doesn't.
- This is important,
because bad building practices can be as
devastating as bad lending
practices; (see examples)
- And unaddressed defects have decimated
the home values of entire communities, like in
Hutto
Parke and Legends of
Hutto.
TRCC Sunset Staff Recommendations
(HOT Summary)
A Sunset Commission Staff
report recommends abolishing
the TRCC, saying it was flawed from the start, lacks the
authority to force builders to fix problems, and does more
harm than good.
- Consumer
Distrust: The report concludes that the
TRCC is "fundamentally flawed" and should be entirely
abolished because it has caused widespread harm to
consumers by protecting builders from accountability
and failing to protect homeowners while denying them
timely access to the courts.
- Diminished
Access to Courts: Rather than protect
homeowners, the agency instead protects builders from
lawsuits and frustrates those trying to get builders to
address defects. A Texas homeowner who has purchased or
built a defective new home and cannot get the builder
to repair the home is prohibited by state law from
suing the homebuilder before first going through the
State Inspection & Resolution Process (SIRP).
According to the Staff Report, the average time to
process SIRP requests is 147 days (about 5 months), and
if the homeowner repairs defects while the inspection
request is pending, the case is then administratively
closed.
- No
Enforcement: Once the State Inspection Process
is complete and a defect is confirmed, the Commission
lacks authority to ensure that confirmed defects are
repaired. If a builder repeatedly refuses to submit an
offer to repair, the Commission can take administrative
action against the builder but, so far, the TRCC has
not used this authority.
- No
Licensing: In Texas you need a license to
drive a car or catch a fish, and your barber, tow truck
operator and tattoo artist need licenses to practice
their art, but not your builder. 32states license
homebuilders, including 10 out of 13 southern states.
Texas, Oklahoma and Kentucky are the only southern
states that don’t license
homebuilders.
- Registration
is not Regulation: The TRCC only requires
builders to register, and they don’t have to prove that
they have either a basic knowledge of construction or
that they are financially sound, and even shoddy
builders can stay in business. The TRCC was obviously
created to protect homebuilders, not
homeowners.
- Inspection
Process: There is no system in place to
process urgent cases involving habitability issues,
such as water leaks or problems with heating and air
conditioning systems or structural components, and
since the TRCC opened its doors in early 2004, only 12%
of all State Inspection cases have resulted in a
satisfactory offer of repair or
compensation.
HOT Blueprint for TRCC
Reforms
Protect the Public; not
the Practitioners
- First Do No
Harm, a premise of the Hippocratic
Oath.
- Rename the
Commission because the TRCC has an image problem
and lacks public trust.
- Change the TRCC
Mission to actually “protect
consumers.”
- Restructure the
Commission makeup with more public
representatives.
- Institute a
Consumer Rating System that is “Market-Driven”
like AngiesList.com.
- Improve Consumer
Information with online access and an automated
public information line.
- Facilitate
Consumer Surveys by unlocking homeowner data,
which has been unavailable, even to public record
requests.
- Replace the TAB
Sales Contract, which includes an onerous and
mandatory Binding Arbitration clause.
- Add a Q&A
Section to the TRCC website using Web 2.0 social
network technologies.
Prevent Construction
Defects (and the disputes they cause)
- Require a
License to practice construction trades, and
provide the authority to grant and revoke.
- Require More
Inspections during the construction process to
find and fix problems earlier.
- Improve Building
Codes state-wide and revise the Texas Engineering
Practice Act to eliminate home exemptions.
- Require
Geotechnical Soil Analysis on all sites and/or
enforce stronger foundation standards for expansive
soils.
- Require 10-year
Archival of home and foundation plans by home
builders and engineers.
- Adopt Best
Practices from states like FL, LA and CA, which
established its Contractors License Bureau in
1929.
Help Resolve Conflicts
with Flexible Alternatives
- Remove Legal
Roadblocks. SIRP adds time & expense and
stacks the deck against homeowners, so make it
optional.
- Promote Jury Trial
Alternatives such as Ombudsman, Mediation and
Arbitration.
- Require Builders
to Carry Insurance that covers liability and
includes workman’s comp.
- Require Builders
to Provide Home Warranties that are state-approved
and insurance-backed.
- Establish a Victim
Recovery Fund for unforeseen
situations.
- Establish a
Homeowner’s Bill of Rights, similar to the Lemon
Law we have now for cars.
Call to
Action
- Testifying
- Thank You! to all of the homeowners who
came to Austin to participate in our 9/22/08 rally and
to testify at the 9/23/08 Sunset Advisory
Commission hearings. Your personal stories will help
us abolish the TRCC or turn it into a true
consumer protection agency, instead of mostly builder
protection.
- Legislative
Session - For an agency to be continued, a
bill must be passed by the Legislature, and the public can
participate in the same way as with any other legislation.
(Here's how)
- Share Your
Story - HOT will continue participating in
the legislative process even after public hearings, so
we can use your feedback, help with examples, and financial
support if you're so inclined. Send us an email
at
with your story and
permission to use it. Soon we'll announce a way
to post it yourself.
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