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Texas homeowners need protection from substandard construction - not the TRCC, a State agency that's "fundamentally flawed and does more harm than good." So, HOT advocates policies that privide effective consumer protections, improve the quality of new and remodeled homes, and establish high professional standards for builders and the construction trades they hire. Others who'll benefit from such policies include realtors, insurance companies, and the communities they serve.

 

Welcome to Homeowners of Texas

Homeowners of Texas, Inc. (H.O.T.) is a non-profit corporation, formed in May 2008 to enact legislative reforms that make builders accountable to homeowners. We are working with the public to enhance the homebuilding industry with policy proposals that replace or enhance the TRCC, and we encourage all Texas homeowners and stakeholders to join us as we development and advocate new statutes and regulations.

Our aim is to ensure that new construction and remodeling is properly engineered and then built with licensed skills and regulatory oversight to protect homeowners from the devastating effects of substandard construction. We also advocate the adoption of a Homeowners Bill of Rights that would extend the lemon law for automobiles to the purchase and construction of new homes in Texas.

TRCC Sunset Review

Homebuilding is a top priority in this legislative session. The TRCC (Texas Residential Construction Commission) was established in 2003 to reduce lawsuits and oversee parts of the homebuilding industry, with an automatic Sunset scheduled for 9/1/2009 unless approved for an extension and additional funding.

Some officials want to kill the agency while others want to fix its problems and turn it into a regulatory agency that protects the public.

HomeownerChecksBalances  

KILL IT: The Sunset Advisory Committee Staff, in a State-mandated review of the TRCC, recommended abolishing the agency, saying it “fails to provide meaningful oversight and public protection … is fundamentally flawed … and does more harm than good.” And Texas Comptroller Carole Keeton Streyhorn, in an older 2006 study, said, "If it were up to me personally, I would blast this TRCC builder-protection agency off the bureaucratic books." (See back for a summary of Staff recommendations)

FIX IT: The Sunset Commission held public hearings and asked for alternatives that could save the agency. HOT provided testimony, comments and alternatives that include regulation through Licensing. (See back for a summary of our recommendations)

Spiral Affect of Substandard Construction

TRCC Unintended Consequences

Texas, with 118,000 single-family housing starts in 2007 (23% of the 776,000 U.S. total per U.S. Census), has become the nation’s biggest homebuilding market, partially because of an abundant supply of cheap land & labor, but also because there’s no accountability. In fact, Texas provides special builder protections that aren’t found in any other State or industry. While 28 other states have licensing authority to keep builders accountable, Texas substitutes registration for regulation, making it a magnet for unscrupulous builders from out-of-state.

By superseding DTPA (Texas Deceptive Trade Practices-Consumer Protection Act of 1973) and RCLA (Residential Construction Liability Act of 1989), the TRCC has had the effect of removing builder accountability and replacing it with regulation of homeowners, leaving them with limited access to courts. As a result, lives have been ruined and neighborhoods decimated.

 States Requiring Homebuilder License

The Devastating Effects of Substandard Homes

Just as subprime loans contributed to record foreclosures and a global financial collapse, substandard construction impacts more than just individuals and families. It also affects entire neighborhoods, towns, the state, and even the national and global economy.

As an example, the Bradshaws must abandon their home, walk away from their mortgage and accept the financial consequences, because the home is defective and now unsafe. Built on a post-tension slab foundation that can’t handle expansive clay soil, the house is crumbling around them and now filled with toxic mold. The mold exacerbates Frank’s reparatory problems and will kill him if he stays, and the TRCC has been powerless to force a fix by the builder, who refuses to buy back the home. Surrounding homes have similar problems, and the relatively new neighborhood is already in decline.

Did you know?

  • Your home is the biggest investment you may ever make, but ...
  • There are more consumer protections for buying new and used cars in Texas than building new homes; 
  • And the person who cuts your hair needs a license, but the one who builds your home doesn't. 
  • This is important, because bad building practices can be as devastating as bad lending practices; (see examples) 
  • And unaddressed defects have decimated the home values of entire communities, like in Hutto Parke and Legends of Hutto. 

TRCC Sunset Staff Recommendations
(HOT Summary)

A Sunset Commission Staff report recommends abolishing the TRCC, saying it was flawed from the start, lacks the authority to force builders to fix problems, and does more harm than good.

  • Consumer Distrust: The report concludes that the TRCC is "fundamentally flawed" and should be entirely abolished because it has caused widespread harm to consumers by protecting builders from accountability and failing to protect homeowners while denying them timely access to the courts. 
  • Diminished Access to Courts: Rather than protect homeowners, the agency instead protects builders from lawsuits and frustrates those trying to get builders to address defects. A Texas homeowner who has purchased or built a defective new home and cannot get the builder to repair the home is prohibited by state law from suing the homebuilder before first going through the State Inspection & Resolution Process (SIRP). According to the Staff Report, the average time to process SIRP requests is 147 days (about 5 months), and if the homeowner repairs defects while the inspection request is pending, the case is then administratively closed. 
  • No Enforcement: Once the State Inspection Process is complete and a defect is confirmed, the Commission lacks authority to ensure that confirmed defects are repaired. If a builder repeatedly refuses to submit an offer to repair, the Commission can take administrative action against the builder but, so far, the TRCC has not used this authority. 
  • No Licensing: In Texas you need a license to drive a car or catch a fish, and your barber, tow truck operator and tattoo artist need licenses to practice their art, but not your builder. 32states license homebuilders, including 10 out of 13 southern states. Texas, Oklahoma and Kentucky are the only southern states that don’t license homebuilders. 
  • Registration is not Regulation: The TRCC only requires builders to register, and they don’t have to prove that they have either a basic knowledge of construction or that they are financially sound, and even shoddy builders can stay in business. The TRCC was obviously created to protect homebuilders, not homeowners.
  • Inspection Process: There is no system in place to process urgent cases involving habitability issues, such as water leaks or problems with heating and air conditioning systems or structural components, and since the TRCC opened its doors in early 2004, only 12% of all State Inspection cases have resulted in a satisfactory offer of repair or compensation.

HOT Blueprint for TRCC Reforms 

Protect the Public; not the Practitioners

  • First Do No Harm, a premise of the Hippocratic Oath.
  • Rename the Commission because the TRCC has an image problem and lacks public trust.
  • Change the TRCC Mission to actually “protect consumers.”
  • Restructure the Commission makeup with more public representatives.
  • Institute a Consumer Rating System that is “Market-Driven” like AngiesList.com.
  • Improve Consumer Information with online access and an automated public information line.
  • Facilitate Consumer Surveys by unlocking homeowner data, which has been unavailable, even to public record requests.
  • Replace the TAB Sales Contract, which includes an onerous and mandatory Binding Arbitration clause.
  • Add a Q&A Section to the TRCC website using Web 2.0 social network technologies.

Prevent Construction Defects (and the disputes they cause)

  • Require a License to practice construction trades, and provide the authority to grant and revoke.
  • Require More Inspections during the construction process to find and fix problems earlier.
  • Improve Building Codes state-wide and revise the Texas Engineering Practice Act to eliminate home exemptions.
  • Require Geotechnical Soil Analysis on all sites and/or enforce stronger foundation standards for expansive soils.
  • Require 10-year Archival of home and foundation plans by home builders and engineers.
  • Adopt Best Practices from states like FL, LA and CA, which established its Contractors License Bureau in 1929.

Help Resolve Conflicts with Flexible Alternatives

  • Remove Legal Roadblocks. SIRP adds time & expense and stacks the deck against homeowners, so make it optional.
  • Promote Jury Trial Alternatives such as Ombudsman, Mediation and Arbitration.
  • Require Builders to Carry Insurance that covers liability and includes workman’s comp.
  • Require Builders to Provide Home Warranties that are state-approved and insurance-backed.
  • Establish a Victim Recovery Fund for unforeseen situations.
  • Establish a Homeowner’s Bill of Rights, similar to the Lemon Law we have now for cars.

Call to Action

  • Testifying  - Thank You! to all of the homeowners who came to Austin to participate in our 9/22/08 rally and to testify at the 9/23/08 Sunset Advisory Commission hearings. Your personal stories will help us abolish the TRCC or turn it into a true consumer protection agency, instead of mostly builder protection.  
  • Legislative Session - For an agency to be continued, a bill must be passed by the Legislature, and the public can participate in the same way as with any other legislation. (Here's how) 
  • Share Your Story - HOT will continue participating in the legislative process even after public hearings, so we can use your feedback, help with examples, and financial support if you're so inclined. Send us an email at  with your story and permission to use it. Soon we'll announce a way to post it yourself. 

 

WHAT PEOPLE SAY

Current regulation of the residential construction industry is fundamentally flawed and does more harm than good.
- Sunset Advisory Commission
2008 staff report, which recommends 
abolishing the Texas Residential Construction Commission (TRCC). 

A "paper tiger" that shields builders from responsibility
- Carole Keeton Strayhorn,Texas Comptroller of Public Accounts (2006 review)

We need to scrap it. Consumers need real protections against unscrupulous builders who build shoddy homes, and the TRCC has never provided homeowners with that kind of protection.
- Alex Winslow
Executive Director, Texas Watch

THEY ALSO SAY

No other states' public policy poses a greater burden for defective homes squarely on homeowners like Texas.

Stuck with LEMON... need Lemon Law for homes

TRCCA is arguably one of the worst and unfair pieces of legislation ever enacted in Texas

Disguized as a means of dispute resolution

No enforcment authority or teeth... mearly a roadblock

Worthless... Not worth taxpayer's money to staff it

Contractor's Relief... A Joke

A court date with the threat of court costs, attorney fees and triple damages has been a powerful incentive for builders to build responsibly. The TRCC takes that away.

Only 12% of cases where the state sent in inspectors to review alleged defects resulted in a satisfactory offer or compensation over the life of the program.